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new_trackit_11.4
Track-It! 11.4 continues to improve its industry-leading position as the IT help desk and asset management solution for small-to-medium-sized businesses including new benefits. Change Management Improvements » To save time, Change Requests can now be approved via email » Change approvers can also request more information about Change Requests via […]

New benefits in Track-It! 11.4


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developers cicrle trackit
BMC has recently announced the start of the new Track-It! Developers Circle program. This program replaces all of the legacy beta programs and will provide members with an unprecedented ability to influence the development of Track-It! going forward. The Track-It! Developers Circle has been designed to be very different than […]

Track-It! Developers Circle



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user experience
When deploying Track-It! help desk software on a public facing web server, there are many considerations that must be taken into account. On one hand, you want to make the system accessible to your help desk technicians in the field but at the same time, you don’t want to expose […]

Setup for external users