Self Service Portal

self-service portal trackit screenReduce costs by allowing end-users to log tickets and get status on existing tickets through the Self-Service Web Portal. Your users can submit new requests, search for solutions to common problems, view the status of previously submitted work orders, access their asset information or reset their AD password. You can even utilize the Active Directory integration to provide trusted AD authentication for rapid and easy access. Save time and precious resources by helping users to help themselves.