New benefits in Track-It! 11.4

new_trackit_11.4Track-It! 11.4 continues to improve its industry-leading position as the IT help desk and asset management solution for small-to-medium-sized businesses including new benefits.

Change Management Improvements

» To save time, Change Requests can now be approved via email
» Change approvers can also request more information about Change Requests via email


Self Service Improvements

» Customize the self-service experience for your users by configuring which sections or fields they can see
» Customize whether or not users can see the Password Reset link in Self-Service
» Password Reset button for users login screens can now be silently installed and uninstalled via a login script or group policy.


Administrative & usability improvements

» E-mail notes can now be customized to contain all types of notes from a work order sorted in Chronological order
» Quickly access work orders in Track-It! Web via direct URL links in e-mail Notifications
» Collaborate with other Track-It! users to learn best practices or get questions answered by accessing the Track-It! Community

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